What does it look like to do interaction design today? How do designers engage with systems, not simply screens, pixels, and other artifacts?
This recent talk, a keynote at Interaction ’16 in Helsinki, is my reflection on that question. I start the talk by comparing interaction design to urban planning—because of course that’s what we interaction designers do when we talk about our work. My argument though is that, just as street furniture doesn’t make for a successful urban plaza, interfaces are not enough to create a successful product or service. You need to cultivate and curate those services.
Most of the talk are case studies that show what that cultivation and curation looks like. This is very much a Lean UX + Service Design kind of approach.
Joshua Seiden – Learning From Live Systems: A Design Approach for Behavior from Interaction Design Association on Vimeo.
Made my heart pound just sitting at my desk. Thanks to my friend Jaime for pointing this one out. VCA 2010 RACE RUN from changoman on Vimeo.
IMG_2264, originally uploaded by jseiden. Nice surprise on a Thursday morning.
Vicksburg, originally uploaded by jseiden. I’m back in San Francisco today, where I had the chance to walk around my old neighborhood. It’s always strange and wonderful to come back here. The things that are … Read more →
I spent the weekend driving between small towns in upstate New York, Vermont, and Connecticut–navigating the whole time with Google Maps and my iPhone. In the past, I would have used printed maps, and would … Read more →
Summer storm, originally uploaded by jseiden. The first thunderstorm of the season came through the other night, cooling off the 90 degree day and knocking down trees.
I got an email this afternoon from 20×200, a wonderful site that sells art at consumer prices. Today’s featured artist is Jorge Columbo, who creates images using a painting app called Brushes that runs on … Read more →
In at least one case, the answer is: a John Deere windmill frame stuffed horse with mirror in corner.
This morning, I stopped for a few minutes on the Promenade in Brooklyn Heights, and was delighted to see the trucks moving earth for the new Brooklyn Bridge Park. The helicopters and ferries landing in … Read more →
It never occured to me to wonder if a city could have a goal. And yet in retrospect, it seems the obvious first question to consider if one were to approach the design of urban … Read more →