User research for Lean Startups

I sat down recently with Tomer Sharon, author of It’s Our Research to talk about user research. Here’s the video. Josh Seiden It’s Our Research interview from Tomer Sharon on Vimeo.

The Lean UX book is here!

I’m delighted to announce that the book Lean UX is here. Written with my colleague Jeff Gothelf, I’m very proud of this book, and very pleased with the early reactions and positive reviews. In 2010, … Read more →

Advice to New Consultants: How to Listen

I was in a meeting recently with a new client and remembered some advice Alan Cooper gave me years ago. I had just started working for him, and was new to design and new to consulting. We … Read more →

Big Bang = Big Fail

I was stunned, but not surprised (if that’s possible) to read about the Air Force’s recent decision to cancel a billion dollar software program. Led by CSC and intended to implement an Oracle system to … Read more →

Only Three Questions

I’ve been saying recently that all research in new product development is about answering one of three basic questions. Is there an opportunity in the marketplace? Do people value the thing I’m putting in the … Read more →

Beating Henry Ford’s Faster Horse

Designers and entrepreneurs who advocate customer research are used to resistance from skeptics.  Steve Jobs didn’t believe in customer research the skeptics say. And though he was enigmatic on the subject, Jobs did famously tell Business … Read more →

Proof + New Context

I’m very excited to announce today that Proof, the firm I founded with Jeff Gothelf and Giff Constable earlier this year, has been acquired by New Context. This merger is a result of the journey … Read more →

Yesterday Afternoon, Longnook Beach

Yesterday Afternoon, Longnook Beach from Joshua Seiden on Vimeo.

Team Problem Solving

Joshua Porter, writing recently on his blog, observed that “not all design problems are two weeks long.” Porter makes a distinction in the post between design as production (“we need an interface for this”) and … Read more →

Welcome UXPA

I welcome the recent announcement from the Usability Professionals Association that they have changed their name to User Experience Professionals Association. As one of the founders of IxDA, I thought I would share with you my … Read more →